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Matching
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Mentor Preferences
Qooper App
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Connecting Calendars
Admin Knowledge & Support
Admin Tips/Templates
Profile Form Questions
Matching
Bulk Suggest
Launching Your Program
Groups/Learnings/Steps
Events/News
Import/Export
Suspending Participants
Branding/Customization
Measurements
Managing Multiple User Profiles
ROI Calculator
Biweekly Manager Emails
IT Support
Calendar & Video Call Integrations
Workspace Integrations
SSO
HRIS Integrations
Use Case/ Program Templates
New Hire/ Onboarding Buddy
ERG Program Templates
Company-Wide
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Help Center
Admin Knowledge & Support
User Support
User Guide
Create Account
Matching
Groups/Events/Lessons
Profile Preferences
Mentor Preferences
Qooper App
Badges and Certificate
Notifications
Connecting Calendars
Admin Knowledge & Support
Admin Tips/Templates
Profile Form Questions
Matching
Bulk Suggest
Launching Your Program
Groups/Learnings/Steps
Events/News
Import/Export
Suspending Participants
Branding/Customization
Measurements
Managing Multiple User Profiles
ROI Calculator
Biweekly Manager Emails
IT Support
Calendar & Video Call Integrations
Workspace Integrations
SSO
HRIS Integrations
Use Case/ Program Templates
New Hire/ Onboarding Buddy
ERG Program Templates
Company-Wide
Admin Knowledge & Support
Onboarding and best practices for the admin dashboard with FAQs.
Admin Tips/Templates
Email Invitation Template - Mentees
Overview Video of Admin Dashboard
Qooper Best Practices
Mentoring Agreement Samples
Email Invitation Template - Mentors
Who to accept into the mentorship program, what's the criteria?
Looking for more participation in your mentorship program?
How to delete a program in Qooper?
Qooper Admin Account Overview
How to Suspend/Delete an Admin From Qooper?
How to Check Participant Activity Timeline as Admin
How can admins log in as mentees/mentors to test the platform?
Creating Mentor/Mentee Test Accounts on Qooper
Tagging Best Practices
How to Direct Users to Take Surveys in Qooper (Admin Guide)
How to Configure a Custom Email Domain in Qooper
How to transition ongoing program to Qooper/ Import existing matches
Best Practices for Promoting & Recruiting
Promotional Email Templates for Launching Your Mentoring Program
Mentorship Strategy: Where to get Started
Managing Programs: Delete, Archive, and Registration Settings
See more
Profile Form Questions
What are the profile form questions?
How to create location-type questions?
How to Create Multiple-Choice Questions in Qooper
Short & Long Text Question Character Limits in Qooper
Matching
How To Use Journaling Feature in Qooper?
Navigating Qooper's Matching Section
How to Manually Match Users on the Admin Dashboard
How to activate self-matching on Qooper?
How to unmatch a pair?
How to connect the participants by using the search button?
How to Unmatch "Completed Duration" Users in Qooper
How do peers connect on Qooper?
How Admins Enable Both Mentor & Mentee Profiles
Mentor Self-Match Limit vs Connection Limit Explained
The Profile Form & Matching Algorithm
How to Send Bulk Email Notifications to Pending Participants
Understanding How Manual Match Suggestions Are Determined
How Conditional Matching Works (And How to Enable It)
See more
Bulk Suggest
How Does The Bulk Suggest Matching Work?
How to use the "bulk suggest" for a 1:1 match in Qooper?
Matching Weights
How does the group matching algorithm work?
How to Deactivate Users in Bulk on Qooper
How to Configure Maximum Mentees per Mentor in Qooper
See more
Launching Your Program
How do I update the Mentoring Agreement?
Steps to launch your program with Qooper
How to conduct a kick-off event to launch the mentorship program?
How to Share Deep Links & Access Your Program
How to share the six-digit access codes with your users?
How to Delete Your Mentoring Program
How to Turn Off Registration for Your Program
What is an Invite-Only Program and How Does It Work?
See more
Groups/Learnings/Steps
Best Practices: Groups
How to embed links into steps?
How to create a new lesson?
How to Create a Program Step
How to create a new group?
How to Create a Lesson for a Specific Group in Qooper
Qooper Trigger Types for Publishing Steps
How to Make a Group Private
How to Manually Add Users to Groups on the Admin Dashboard
How to Embed Links into Lessons on Qooper
How Admins Can Enable Group Waitlists and Manage Waitlist Members
How to Manage Member Roles in Groups
Prior Activity Visibility Toggle in Qooper (Steps Only)
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Events/News
How to create News in Qooper?
How to create a new event?
How to change an event?
How to delete (cancel) an event?
Import/Export
Master Import Guide
What Does the Qooper Export Include & How to Generate It?
How Can Admins Import Users Into Their Program?
How to Import User Data into a New Qooper Program
Importing participants with a User ID
How to lock imported profile forms from being edited?
Email Invitation Template For Imported Users with SSO
How to Import Mentor Connection Limit? *Admin Guide
How to Import Users Manually into Your Program on Qooper?
See more
Suspending Participants
How to Deactivate a User
How to re-activate suspended accounts on Qooper?
Branding/Customization
Image Size Guide for Creating and Editing Content in Qooper
How to Customize Branding on Qooper’s Home Page
Explore Sample Landing Pages for Inspiration (Admins Only)
How to Create a Landing Page on Qooper? (Admins Only)
How to Modify Badge Requirements in Qooper?
How to Change Program Name, Support Email, and Program Description
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Measurements
How to read the skill gaps graph?
How to read the Focus Areas report?
How to explore Group charts in admin dashboard?
Exploring Learning Graph in Admin Dashboard
Activity Timeline Counts vs. Measurement Graphs Counts
See more
Managing Multiple User Profiles
How to Remove Mentee/Mentor Designation in Qooper
ROI Calculator
How To Use ROI Calculator in Qooper?
Biweekly Manager Emails
What Are Manager Emails & How Do They Work?
What are Qooper Manager Emails?
