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Profile Preferences
User Guide
Matching
Groups/Events/Lessons
Notifications
Connecting Calendars
Qooper App
Badges and Certificate
Admin Knowledge & Support
Admin Tips/Templates
Profile Form Questions
Matching
Bulk Suggest
Launching Your Program
Groups/Learnings/Steps
Events/News
Import/Export
Suspending Participants
Branding/Customization
Reporting
Managing Multiple User Profiles
ROI Calculator
Biweekly Manager Emails
IT Support
Calendar & Video Call Integrations
Workspace Integrations
SSO (Single-Sign-On)
HRIS Integrations
CRM Integrations
Embedded Applications
Domain Configurations
Use Case/ Program Templates
New Hire/ Onboarding Buddy
ERG Program Templates
Company-Wide
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Help Center
Admin Knowledge & Support
User Support
Create Account
Profile Preferences
User Guide
Matching
Groups/Events/Lessons
Notifications
Connecting Calendars
Qooper App
Badges and Certificate
Admin Knowledge & Support
Admin Tips/Templates
Profile Form Questions
Matching
Bulk Suggest
Launching Your Program
Groups/Learnings/Steps
Events/News
Import/Export
Suspending Participants
Branding/Customization
Reporting
Managing Multiple User Profiles
ROI Calculator
Biweekly Manager Emails
IT Support
Calendar & Video Call Integrations
Workspace Integrations
SSO (Single-Sign-On)
HRIS Integrations
CRM Integrations
Embedded Applications
Domain Configurations
Use Case/ Program Templates
New Hire/ Onboarding Buddy
ERG Program Templates
Company-Wide
Admin Knowledge & Support
Onboarding and best practices for the admin dashboard with FAQs.
Admin Tips/Templates
Overview Video of Admin Dashboard
Qooper Admin Account Overview
Testing the Platform as an Admin
Creating Mentor/Mentee Test Accounts on Qooper
How to Suspend/Delete an Admin From Qooper?
Managing Programs: Delete, Archive, and Registration Settings
How to delete a program in Qooper?
How to transition ongoing program to Qooper/ Import existing matches
Who to accept into the mentorship program, what's the criteria?
Email Invitation Template - Mentors
Email Invitation Template - Mentees
Promotional Email Templates for Launching Your Mentoring Program
Mentoring Agreement Samples
Looking for more participation in your mentorship program?
Best Practices for Promoting & Recruiting
How to Direct Users to Take Surveys in Qooper (Admin Guide)
How to Check Participant Activity Timeline as Admin
How Admins Review Participant Feedback
Qooper Best Practices
Tagging Best Practices
Mentorship Strategy: Where to get Started
See more
Profile Form Questions
What are the profile form questions?
How to create location-type questions?
How to Create Multiple-Choice Questions in Qooper
Short & Long Text Question Character Limits in Qooper
Matching
Navigating Qooper's Matching Section
Understanding How Manual Match Suggestions Are Determined
The Profile Form & Matching Algorithm
How Admins Enable Both Mentor & Mentee Profiles
How to Manually Match Users on the Admin Dashboard
How to connect the participants by using the search button?
Understanding the Tabs in the Matching Section (Admin Guide)
How to activate self-matching on Qooper?
How do peers connect on Qooper?
Mentor Self-Match Limit vs Connection Limit Explained
How to unmatch a pair?
How to Unmatch "Completed Duration" Users in Qooper
How Conditional Matching Works (And How to Enable It)
How to Send Bulk Email Notifications to Pending Participants
How To Use Journaling Feature in Qooper?
See more
Bulk Suggest
View Matching Algorithm Suggestions/Bulk Matching
How to Set and Use Matching Weights in Qooper
How does the group matching algorithm work?
How to use the "bulk suggest" for a 1:1 match in Qooper?
How to Configure Maximum Mentees per Mentor in Qooper
How to Deactivate Users in Bulk on Qooper
See more
Launching Your Program
How do I update the Mentoring Agreement?
What is an Invite-Only Program and How Does It Work?
Steps to launch your program with Qooper
How to conduct a kick-off event to launch the mentorship program?
How to Share Deep Links & Access Your Program
How to share the six-digit access codes with your users?
How to Turn Off Registration for Your Program
How to Delete Your Mentoring Program
See more
Groups/Learnings/Steps
How to create a new group?
How to Make a Group Private
How to Manually Add Users to Groups on the Admin Dashboard
How Admins Can Enable Group Waitlists and Manage Waitlist Members
How to Manage Member Roles in Groups
Prior Activity Visibility Toggle in Qooper (Steps Only)
Best Practices: Groups
How to Create a Program Step
Creating a Lesson
How to Create a Lesson for a Specific Group in Qooper
How to embed links into steps?
How to Embed Links into Lessons on Qooper
Qooper Trigger Types for Publishing Steps
See more
Events/News
How to create News in Qooper?
How to create a new event?
Editing an Event in Qooper
How to delete (cancel) an event?
Import/Export
Master Import Guide
How Can Admins Import Users Into Their Program?
Importing User Data into a New Qooper Program
Importing participants with a User ID
How to Import Users Manually into Your Program on Qooper?
How to Import Mentor Connection Limit? *Admin Guide
How to lock imported profile forms from being edited?
Email Invitation Template For Imported Users with SSO
What Does the Qooper Export Include & How to Generate It?
See more
Suspending Participants
How to Deactivate a User
How to re-activate suspended accounts on Qooper?
Branding/Customization
How to Customize Branding on Qooper’s Home Page
How to Change Program Name, Support Email, and Program Description
Explore Sample Landing Pages for Inspiration (Admins Only)
How to Create a Landing Page on Qooper? (Admins Only)
Image Size Guide for Creating and Editing Content in Qooper
How to Modify Badge Requirements in Qooper?
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Reporting
How to explore Group charts in admin dashboard?
Exploring Learning Graph in Admin Dashboard
How to read the Focus Areas report?
How to read the skill gaps graph?
Activity Timeline Counts vs. Reporting Graphs Counts
See more
Managing Multiple User Profiles
How to Remove Mentee/Mentor Designation in Qooper
ROI Calculator
How To Use ROI Calculator in Qooper?
Biweekly Manager Emails
What Are Manager Emails & How Do They Work?
What are Qooper Manager Emails?
