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Admin Knowledge & Support
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User Support
User Guide
Create Account
Matching
Groups/Events/Lessons
Profile Preferences
Mentor Preferences
Qooper App
Badges and Certificate
Notifications
Connecting Calendars
Admin Knowledge & Support
Admin Tips/Templates
Profile Form Questions
Matching
Bulk Suggest
Launching Your Program
Groups/Learnings/Steps
Events/News
Import/Export
Suspending Participants
Branding/Customization
Measurements
Managing Multiple User Profiles
ROI Calculator
IT Support
Integrations
SSO
Use Case/ Program Templates
New Hire/ Onboarding Buddy
ERG Program Templates
Company-Wide
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Help Center
Admin Knowledge & Support
What's New?
User Support
User Guide
Create Account
Matching
Groups/Events/Lessons
Profile Preferences
Mentor Preferences
Qooper App
Badges and Certificate
Notifications
Connecting Calendars
Admin Knowledge & Support
Admin Tips/Templates
Profile Form Questions
Matching
Bulk Suggest
Launching Your Program
Groups/Learnings/Steps
Events/News
Import/Export
Suspending Participants
Branding/Customization
Measurements
Managing Multiple User Profiles
ROI Calculator
IT Support
Integrations
SSO
Use Case/ Program Templates
New Hire/ Onboarding Buddy
ERG Program Templates
Company-Wide
Admin Knowledge & Support
Onboarding and best practices for the admin dashboard with FAQs.
Admin Tips/Templates
Email Invitation Template - Mentees
Overview Video of Admin Dashboard
Qooper Best Practices
Mentoring Agreement Samples
Email Invitation Template - Mentors
Who to accept into the mentorship program, what's the criteria?
Looking for more participation in your mentorship program?
How to delete a program in Qooper?
How to Invite Admins to the Qooper Program?
How to Suspend/Delete an Admin From Qooper?
How to Check Participant Activity Timeline as an Admin: Individually and Program-Level
How can admins log in as mentees/mentors to test the platform?
How to create mentor/mentee test accounts?
See more
Profile Form Questions
What are the profile form questions?
How to create location-type questions?
How to create multiple-choice questions, and how to add options to them?
Are there character limitations in short text and long text question types?
Matching
How To Use Journaling Feature in Qooper?
Navigating Qooper's Matching Section
How to match users manually?
How to activate self-matching on Qooper?
How to unmatch a pair?
How to connect the participants by using the search button?
How to Unmatch "Completed Duration" Users in Qooper: Individually and in Bulk
How do peers connect on Qooper?
How can admins enable users to have both mentee and mentor profiles under the same account? | Qooper Admin Guide
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Bulk Suggest
How does the bulk suggest matching work?
How to use the "bulk suggest" for a 1:1 match in Qooper?
Matching Weights
How does the group matching algorithm work?
How to bulk suspend users?
How to configure maximum number of mentees each mentor can have in Qooper's Bulk Suggest Settings
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Launching Your Program
How do I update the Mentoring Agreement?
Steps to launch your program with Qooper
How to conduct a kick-off event to launch the mentorship program?
Program Promotion letter/email
How to share deep links? (Access links to your program) - How can users login to their program?
How to share the six-digit access codes with your users?
How to Delete Your Mentoring Program
See more
Groups/Learnings/Steps
Best Practices: Groups
How to embed links into steps?
How to create a new lesson?
How to create a program step?
How to create a new group?
How to create a lesson for a specific group?
Publish Trigger Types for Steps and Learnings
How to Make a Group Private
How to Manually Add Users to Groups on the Admin Dashboard
How to Embed LinkedIn Learnings into Lessons on Qooper
See more
Events/News
How to create news?
How to create a new event?
How to change an event?
How to delete (cancel) an event?
Import/Export
Master Import Guide
What does the Qooper export mean?
How Can Admins Import Users Into Their Program?
How do you import existing user data into a new Qooper program? VIDEO ONLY
Importing participants with a User ID
How to lock imported profile forms from being edited?
Email Invitation Template For Imported Users with SSO
How to Update Existing User Data via Import
How to Import Mentor Connection Limit? *Admin Guide
See more
Suspending Participants
How to suspend a user account on Qooper's admin dashboard?
How to re-activate suspended accounts on Qooper?
Branding/Customization
Qooper branding dimensions
How to do Branding Customization on Qooper's Home Page? - Admin Dashboard
Explore Sample Landing Pages for Inspiration (Admins Only)
How to Create a Landing Page on Qooper? (Admins Only)
How to Modify Badge Requirements in Qooper?
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Measurements
How to read the Focus Areas report?
How to read the skill gaps graph?
How to explore Group charts in admin dashboard?
Exploring Learning Graph in Admin Dashboard
Activity Timeline Counts vs. Measurement Graphs Counts
See more
Managing Multiple User Profiles
How to Remove the Mentee/Mentor Designation From the Participant Accounts - **Admins Only**
ROI Calculator
How To Use ROI Calculator in Qooper?
