Tagging Best Practices

Tags: Tags are tracked when a user schedules a meeting, provides feedback, sets a goal, or posts a group discussion. Program admins are able to choose the tags for their program in order to gain further insights into what participants are discussing and doing within Qooper.

Recommended Number of Tags:

Tags should be driven by your program goals and the topics you want to track. We recommend including approximately 15–20 tags to strike a balance between capturing valuable data and maintaining clear, actionable reporting.

Tagging Benefits / Use Cases

Skills/Topics Tracking: Most customers use Tags to identify skills or topics anticipated to come up in the mentoring program. Tracking these Tags allows you to see what users are meeting about, posting, and setting goals around. Over time, this data can help inform decisions about resources or training to provide. For example, if “Leadership” or “Communication” are frequently tagged, you might introduce additional agendas, resources, or workshops on those topics.

Program Impact Analysis: Tags can help identify the most popular skills or topics, allowing you to assess whether program goals align with participant needs. For instance, if “Work-Life Balance” emerges as a focus, it may signal an opportunity to incorporate wellness resources into your broader organizational strategy.

Identifying Gaps and Growth Areas: Tracking tags can reveal underutilized or missing topics, helping address gaps in skill development. For example, if “Innovation” is rarely selected, it might be an opportunity to introduce resources, events, or mentors with expertise in innovative thinking.

Examples of Program Tags:

Career Advancement & Exploration
Change Management
Communication
Critical Thinking
Diversity & Inclusion
Employee Relations
ERGs
Functional/Job-Related Skills
Goal Setting and Progression
Innovation
Interview Skills
Introductions
Leadership
Motivation
Networking
Personal and Professional Growth
Planning
Problem Solving
Professional Development
Professionalism
Public Speaking/Virtual Presentations
Resources
Teamwork
Technical Skills
Time Management/Meeting Preparedness
Work-Life Balance