Admins can easily update a program’s name, support email, and description from the platform. These details help personalize the participant experience and direct support requests appropriately—especially when multiple programs exist under one organization.
Where These Appear
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Program Name
Appears on the homepage welcome screen and, if the participant is in multiple programs, also on the program selection screen. -
Program Description
Shown just below the welcome message on the homepage and also on the program selection screen.
⚠️ Note: The Program Description has a character limit of 391 characters.
Keep it concise and clear to ensure it displays properly across all devices.
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Support Email
Useful for organizations with multiple programs or divisions—assigning a unique support email per program helps route participant inquiries to the right team.
Step-by-Step: How to Edit Program Info
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Sign in to Your Admin Account
Go to platform.qooper.io and log in. -
Navigate to the Program Section
Click on the Program tab in the left-hand menu. -
Open Edit Options
Find your program listed. Next to the program name, click the three dots (…) and select Edit. -
Make Your Changes
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Update Program Name
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Update Support Email
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Edit Program Description
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Save Your Changes
After updating, click Submit to save and apply the changes.