How Admins Can Enable Group Waitlists and Manage Waitlist Members

As an admin, you can enable the Group Waitlist feature and manually add participants from the waitlist to groups, even before a spot opens up. Follow these simple steps to manage this process efficiently:

Step-by-Step: How to Enable the Group Waitlist Feature

1. Sign in to Your Admin Account
   Go to platform.qooper.io and log in with your admin credentials.

2. Navigate to the Program Settings
   From the left-hand menu, click on the Program section.

3. Enable the Group Waitlist
   Scroll down to find the Group Waitlist toggle.
   Click to turn it ON and activate the waitlist functionality for your program.
   

How to View and Add Waitlisted Members to Groups

1. Go to the Groups Section
   After enabling the feature, navigate to the Groups tab.

2. Select a Group
   Choose the group you'd like to review. Groups with waitlisted members will show a Waitlist Members button.

3. View the Waitlist
   Click Waitlist Members to see a list of participants currently waiting to join that specific group.

4. Add Participants Manually
   Click the Add button next to any participant to manually add them to the group—this bypasses the need to wait for a spot to open.
   

⚠️ Note: Adding a participant manually will override the group capacity limit.