![qooper-certificate-image-1.png]](https://www.qooper.io/hs-fs/hubfs/qooper-certificate-image-1.png?height=50&name=qooper-certificate-image-1.png)
Admin Knowledge & Support
Onboarding and best practices for the admin dashboard with FAQs.
Admin Tips/Templates
- Overview Video of Admin Dashboard
- How to Invite and add Admins in Qooper
- Testing the Platform as an Admin
- Creating Mentor/Mentee Test Accounts on Qooper
- How to Suspend/Delete an Admin From Qooper?
- Managing Programs: Delete, Archive, and Registration Settings
- How to delete a program in Qooper?
- How to transition ongoing program to Qooper/ Import existing matches
- Who to accept into the mentorship program, what's the criteria?
- Email Invitation Template - Mentors
- Email Invitation Template - Mentees
- Promotional Email Templates for Launching Your Mentoring Program
- Mentoring Agreement Samples
- Looking for more participation in your mentorship program?
- Best Practices for Promoting & Recruiting
- How to Direct Users to Take Surveys in Qooper (Admin Guide)
- How to Check Participant Activity Timeline as Admin
- How Admins Review Participant Feedback
- Qooper Best Practices
- Tagging Best Practices
- Mentorship Strategy: Where to get Started
Profile Form Questions
Matching
- Navigating Qooper's Matching Section
- Understanding How Manual Match Suggestions Are Determined
- The Profile Form & Matching Algorithm
- How Admins Enable Both Mentor & Mentee Profiles
- How to Manually Match Users on the Admin Dashboard
- How to connect the participants by using the search button?
- Understanding the Tabs in the Matching Section (Admin Guide)
- How to activate self-matching on Qooper?
- How do peers connect on Qooper?
- Mentor Self-Match Limit vs Connection Limit Explained
- How to unmatch a pair?
- How to Unmatch "Completed Duration" Users in Qooper
- How Conditional Matching Works (And How to Enable It)
- How to Send Bulk Email Notifications to Pending Participants
- How To Use Journaling Feature in Qooper?
Bulk Suggest
Launching Your Program
- How do I update the Mentoring Agreement?
- What is an Invite-Only Program and How Does It Work?
- Steps to launch your program with Qooper
- How to conduct a kick-off event to launch the mentorship program?
- How to Share Deep Links & Access Your Program
- How to share the six-digit access codes with your users?
- How to Turn Off Registration for Your Program
- How to Delete Your Mentoring Program
Groups/Learnings/Steps
- How to create a new group?
- How to Make a Group Private
- How to Manually Add Users to Groups on the Admin Dashboard
- How Admins Can Enable Group Waitlists and Manage Waitlist Members
- How to Manage Member Roles in Groups
- Prior Activity Visibility Toggle in Qooper (Steps Only)
- Best Practices: Groups
- How to Create a Program Step
- Creating a Lesson
- How to Create a Lesson for a Specific Group in Qooper
- How to embed links into steps?
- How to Embed Links into Lessons on Qooper
- Qooper Trigger Types for Publishing Steps
Events/News
Import/Export
- Master Import Guide
- How Can Admins Import Users Into Their Program?
- Importing User Data into a New Qooper Program
- Importing participants with a User ID
- How to Import Users Manually into Your Program on Qooper?
- How to Import Mentor Connection Limit? *Admin Guide
- How to lock imported profile forms from being edited?
- Email Invitation Template For Imported Users with SSO
- What Does the Qooper Export Include & How to Generate It?
Suspending Participants
Branding/Customization
- How to Customize Branding on Qooper’s Home Page
- How to Change Program Name, Support Email, and Program Description
- Explore Sample Landing Pages for Inspiration (Admins Only)
- How to Create a Landing Page on Qooper? (Admins Only)
- Image Size Guide for Creating and Editing Content in Qooper
- How to Modify Badge Requirements in Qooper?