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Sending and Responding to Match Requests

Learn how to send new connection requests to mentors or mentees, and how to accept or decline requests in Qooper.


Sending a New Connection Request

  1. Sign in to your account

  2. Go to the Mentoring tab

    • From the top menu, click on Mentoring.

    • click on "Find Now"

    Sending a New Connection Request
  1. Find a mentor or mentee

    • Use the search bar to look for someone specific, or choose from the Suggested list.
      Find a mentor or mentee

  2. Send a connection request

    • Click on their profile.

    • At the top-right, click Send Connection Request.
      Send a connection request


Responding to a Connection Request

When someone sends you a request, you’ll receive an email notification.

  1. Open the email

    • Look for the connection request email and click Respond to Request.
      Responding to a Connection Request

  2. View the Connection Request page

    • You’ll be directed to a page where you can either accept or decline the request.
      View the Connection Request page

  3. Declining a request

    • Option 1: Type a short reason, then click Send Reason.

    • Option 2: Decline without leaving a comment by clicking Skip.
      Declining a request

  4. Accepting a request

    • Click Accept Request to confirm the connection.
      Accepting a request


 

Troubleshooting

  • Didn’t get the email? Check your spam/junk folder or log in directly at mentoring.qooper.io to see pending requests.

  • Button not showing up? Refresh your browser and ensure you’re on the correct profile page.