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How to connect HiBob with Qooper?

Overview

Connecting HiBob to Qooper is as easy as 1-2-3: Once your service user credentials are generated and connection is established, your employee data begins syncing automatically. With accurate HiBob data flowing into Qooper, you’re ready to launch mentoring, learning, and development programs with the right people at the right time.


Benefits of Integrating with Qooper

  • Automated Data Sync: Employee demographics, job details, manager relationships, and status updates in HiBob automatically sync to Qooper on a Daily or Weekly schedule.
  • Streamlined Onboarding: New hires added in HiBob are created in Qooper automatically, reducing manual entry and administrative overhead.
  • Zero-touch Termination: When employees become inactive or are terminated in HiBob, their Qooper accounts update automatically.
  • Security and Compliance: The integration uses secure API-based authentication with dedicated service user credentials to ensure your data remains protected.

To start taking advantage of these benefits, the first step is to generate your HiBob service user credentials.


(1) Create Service User Credentials in HiBob 👤

Before connecting to Qooper, you need to create a dedicated service user in HiBob and generate secure API credentials.

Using service user credentials ensures:

  • Integration actions are securely authenticated
  • Access is restricted to approved integrations
  • Employee data is securely transmitted between systems

(1a) Generate Your HiBob Service User Credentials

From your HiBob Admin Portal:

  1. Click Bob products > System settings.
  2. Select Integrations from the side navigation menu.
  3. Use the All categories dropdown and select Automation.
  4. Navigate to the Service users section and click Manage.
  5. Click + New service user.
  6. Enter a Display name and optionally provide a description.
  7. Click Next.
  8. Copy and securely save the following credentials:
    • Service User ID
    • Service User Token

These credentials will be required for the Qooper integration setup.

(1b) Assign Permissions

After creating the service user:

  1. Go to Permissions > Permission groups.
  2. Create a permission group for the service user.
  3. Assign the permission group to the service user.
  4. Follow HiBob’s documentation to configure the required permissions.

Qooper typically requires access to:

  • Employee profile information
  • Employment and job details
  • Organizational structure and departments
  • Manager relationships
  • Employee contact information

Note: You must be a HiBob Admin or have permissions to create and manage integrations and service users.

HiBob Admin Access:
 If you do not have direct admin access, ask your HiBob administrator to generate the credentials for you.


(2) Connect HiBob in Qooper 🔑

After generating your HiBob credentials:

  1. Log in to Qooper Platform
  2. Click your name/profile picture in the left navigation bar.
  3. Select Integrations.
  4. Click to the HiBob integration tile.
  5. Complete the connection details:
    • Service User ID – Enter your HiBob Service User ID.
    • Service User Token – Enter the Service User Token generated in HiBob.
    • Environment – Select the appropriate environment (typically Production).
    • Partner Token (optional) – Required only for HiBob Partner accounts. You can obtain this by logging into your Partner Stack account and navigating to HiBob Program → My Profile → Partner Token.
  6. Click Connect to authorize the connection.

A setup walkthrough video is also available to guide you through these steps:



(3) Qooper Will Complete the Integration

Once the connection is established, the Qooper team will:

  • Verify the connection and authentication
  • Map your HiBob fields to Qooper (Employee ID, Department, Manager, Job Title, etc.)
  • Perform data validation and synchronization testing
  • Activate your scheduled automation (Daily or Weekly)

Done 🎉

Your HiBob connection is successfully established. The Qooper team is now working on the integration to ensure all data is fully synced and ready for mentoring, learning, and development programs.

All configuration is handled by Qooper to provide a fully integrated, low-effort experience.