What Are Manager Emails & How Do They Work?

Manager Emails are bi-weekly email updates designed to keep program stakeholders, such as managers, supervisors, directors, and coordinators informed about the activity of mentors in your mentorship program.


What Are Manager Emails?

  • Automated bi-weekly emails sent to selected managers.

  • Provide an overview of mentor activity within the program.

  • Include details such as:

    • Mentor names

    • Their matches

    • Registration date

    • Match date

    • Match status


Why Are They Useful?

Manager Emails allow program stakeholders to:

  • Stay up to date with mentor engagement.

  • Understand how their employees or students are progressing in the program.

  • Proactively offer support or encouragement where needed.

They help promote transparency, support tracking, and encourage ongoing involvement from leadership.


What Do They Look Like?

Each email provides a clean summary with essential match details—no login required.


How to Set Up Manager Emails

Setting them up is quick and easy:

Option 1: Email Your CSM
Send your list of mentor emails along with the manager email addresses to your Customer Success Manager and cc: customer-support@qooper.io.

Option 2: Use the Import Function
You can import managers directly through the Matching section in Qooper using the Manager Email Import Template.