How to Send and Respond to Connection Requests (Match Approval Process)

Learn how to send new connection requests to mentors or mentees, and how to accept or decline requests in Qooper.


Sending a New Connection Request

  1. Sign in to your account

  2. Go to the Mentoring tab

    • From the top menu, click on Mentoring.

    • click on "Find Now"

  1. Find a mentor or mentee

    • Use the search bar to look for someone specific, or choose from the Suggested list.

  2. Send a connection request

    • Click on their profile.

    • At the top-right, click Send Connection Request.


Responding to a Connection Request

When someone sends you a request, you’ll receive an email notification.

  1. Open the email

    • Look for the connection request email and click Respond to Request.

  2. View the Connection Request page

    • You’ll be directed to a page where you can either accept or decline the request.

  3. Declining a request

    • Option 1: Type a short reason, then click Send Reason.

    • Option 2: Decline without leaving a comment by clicking Skip.

  4. Accepting a request

    • Click Accept Request to confirm the connection.


Best Practice

  • Review the profile of the mentor or mentee before accepting to ensure a good fit.

  • If you decline, adding a reason helps the other person understand and improves transparency.


Troubleshooting

  • Didn’t get the email? Check your spam/junk folder or log in directly at mentoring.qooper.io to see pending requests.

  • Button not showing up? Refresh your browser and ensure you’re on the correct profile page.