How to connect SuccessFactors with Qooper?

Overview

Connecting SuccessFactors to Qooper is as easy as 1-2-3: Once your integration user is set up and the connection is created, your employee data begins syncing automatically. With accurate SuccessFactors data flowing into Qooper, you’re ready to launch mentoring, learning, and development programs with the right people at the right time.

Benefits of Integrating with Qooper

• Automated Data Sync: Employee demographics, job details, and status changes in SuccessFactors automatically sync to Qooper on a Daily or Weekly schedule.
• Streamlined Onboarding: New hires added in SuccessFactors are created in Qooper automatically, reducing manual entry and errors.
• Zero-touch Termination: When employees are terminated or become inactive in SuccessFactors, their Qooper accounts update automatically.
• Security and Compliance: The integration uses SAP SuccessFactors’ secure API framework and OAuth 2.0 authentication to ensure your data is protected.
  
  

Integration Recommendation for SAP Systems

For SAP-based environments, Qooper generally recommends using an SFTP-based integration approach when possible, as it is typically easier to configure, maintain, and troubleshoot for IT teams.

However, Qooper fully supports direct SAP SuccessFactors API integrations using OData APIs and OAuth authentication when real-time or API-based synchronization is preferred.

To start taking advantage of these benefits, the first step is to create a dedicated integration user in SuccessFactors.

(1) Create an Integration User in SuccessFactors 👤

Before connecting to Qooper, you need a dedicated Integration User (also referred to as a service user).

Using a dedicated integration user ensures:

• Integration actions are logged under a designated user.
• Employee lifecycle changes won’t break the integration.
• Access is secure and limited to what the integration needs.
  
  

The integration user must have permission to access employee data through the SuccessFactors APIs.

(1a) Create Your SuccessFactors Integration User

• Sign in to SAP SuccessFactors Admin Center and create a new user to be used exclusively for the Qooper integration.
• Assign a valid username and email address.
• Ensure the user is not tied to a real employee record.
  
  

(1b) Assign Permissions

Assign the Integration User a role with the following permissions:

• General User Permission

  • User Login
  • SFAPI User Login

• Manage Integration Tools:

  • Allow Admin to Access OData API
    

• Employee Central API: 
  • Employee Central Foundation OData API (Read-Only)

  • Employee Central HRIS OData API (Read-Only)

• Manage User:
  • User Account (OData access)

Enable edit permissions only if explicitly requested by the Qooper team.

(2) Connect SuccessFactors in Qooper 🔑

After creating your Integration User:

1. Log in to Qooper Platform
2. Click your name/profile picture in the left navigation bar
3. Select Integrations
4. Open the SAP SuccessFactors integration tile
5. Enter the required connection details:
   • Company ID
   • SuccessFactors API Endpoint URL
   • API Version (OData v2 or OData v4)
   • Integration Username
   • Authentication Method

OAuth 2.0 (Recommended)

Provide:

• Client ID
• Client Secret

or

• X.509 Certificate (if applicable)

A setup walkthrough video can also be embedded here to guide users through the configuration steps.

(3) Qooper Will Complete the Integration ⚙️

Once the connection is established, the Qooper team will:

• Map your SuccessFactors data to Qooper fields (Employee ID, Department, Job Title, Manager, etc.)
• Perform data validation and synchronization testing
• Activate your scheduled automation (Daily or Weekly)

Done 🎉

Your SAP SuccessFactors connection is successfully established. The Qooper team is now working on the integration to ensure all data is fully synced and ready for mentoring, learning, and inclusion programs. All configuration is handled by Qooper to provide a fully integrated, low-effort experience.