When employees are demotivated, this can reflect in their work and have an overall negative impact on team morale and the success of a business. Therefore, as a leader it is essential that you hold the skills to help motivate employees, to inspire them to work towards the company’s vision and goals and enhance employee satisfaction and performance.
There are many motivational theories that can be used to guide organizational behavior and elicit employee motivation. One of the most renowned and earliest motivational theories, developed by Abraham H Maslow in 1943, is Maslow’s Hierarchy of Needs. This motivational theory suggests that there are 5 essential needs (physiological, security, social, ego and self-actualization) - and that people are motivated to fulfil their basic needs before moving on to other, more advanced needs. This can be seen as a pyramid (see below), with the basic needs at the bottom, and more advanced at the top.
While this is a well-known and effective theory to understanding employee motivation, it is important to note that no one size fits all. A leader must view each member of their team as an individual with their own needs, feelings and motivators, and the best way to do that is through communication. Therefore, the best way to motivate employees regardless of their age, gender, ethnicity or culture is to have a clear, open and honest communication channel. A channel where employees feel that their needs and concerns are heard – and where leadership will react accordingly to accommodate them.